- Advisory & RIA Services
Advisory Support Services for RIAs & Financial Advisors
Client expectations keep climbing. Your margins don’t get the memo.
- Client expectations keep rising, but fee compression means your margins can't keep pace. We close that gap without cutting corners on quality.
- We combine outsourced expertise with automation-enabled workflows, so you stay lean while your service capacity keeps expanding.
- Our team has spent 25+ years in this industry through the subprime crisis, the dot-com unwind, and COVID. We've seen the cycles, and we build for them.
- We've supported both independent RIAs and large advisory institutions, so we know how to scale support without losing the personal touch that built your practice.
- What this service is
Independent valuations, two ways in
Syntelligence equips Registered Investment Advisors (RIAs) and Financial Advisors with a truly client‑centric operating ecosystem across multiple service verticals delivered by veteran industry professionals. What sets us apart is practical, real‑world experience: senior specialists who understand each stage of a firm’s growth and translate that insight into faster execution, fewer errors, and consistently better client experience.
We are technology agnostic and transition friendly. Our team is fluent in the major advisory tech stacks and can seamlessly work within your current environment or guide a low‑disruption migration to tools that deliver greater efficiency and control. The result is a smoother back office, stronger compliance posture, reliable data, and more time for you to focus on clients and growth.
What this service involves
End-to-end operational and advisory support so you can focus on clients while we handle the back and middle office.
Technology agnostic execution we are proficient with major advisory tech stacks and work within (or help transition) your tools to achieve efficiency.
Proactive compliance guidance and documentation support to reduce risk and keep you exam-ready.
Accurate books, billing, and performance data so decisions are based on reconciled, timely information.
Our Current Services
Advisory Financial Management Services
Accounting
We understand the bookkeeping needs of advisory firms mentored by independent advisors and accountants; we deliver accurate, month-end reconciled financials and set new firms up the right way.
Monthly Bookkeeping
- Month-end reconciled financials tailored for management decisions
- New client onboarding to ensure clean opening balances and classifications
Additional Offerings
- Year-end book review
- Book clean-up
- Restructuring books of accounts
New Firm Setup
- QuickBooks Online setup and a chart of accounts customized for advisory practices
- Connect bank, credit card, and loan accounts; clarify treatment of common expense categories
Back Office Operations
We operate as a seamless extension of your team, enabling you to prioritize client relationships while we manage the operational complexities. Our proven processes enhance efficiency, reduce personnel risk, and support scalable growth.
- Specialized expertise supported by standardized, repeatable workflows
- Reduced personnel risk through trained, cross-functional coverage
- Scalable operational support that drives profitability and long-term growth
- Advisor Onboarding
- Efficient transition of advisor data to custodians
- Smooth system integrations and platform migrations
- Comprehensive CRM configuration and ongoing management
- Portfolio accounting system setup and optimization
- Implementation, training, and support for investment and rebalancing software
- Client Onboarding
- Preparation and management of onboarding documentation
- Secure DocuSign workflows and submission handling
- Complete household and account setup within your CRM
- Personalized welcome communication for new clients
- Account Service Requests
- Active monitoring of service alerts (NIGO, ACAT, Non-ACAT, Move Money, Journal, etc.)
- Support for rebalancing and trading-related requests
- Management of account updates and coordination of account transfers
- Marketing Support
- Management and monitoring of social media channels
- Tracking, reporting, and responding to marketing campaigns
- Email marketing development and execution
- Research and content creation for blogs, articles, and thought leadership
Result
- A smoother back office and stronger compliance posture
- Reliable data and more time to focus on clients and growth
- Reduced personnel risk through trained, cross-functional coverage
- Scalable operational support that drives profitability
- Account Service Requests
- Active monitoring of service alerts (NIGO, ACAT, Non-ACAT, Move Money, Journal, etc.)
- Support for rebalancing and trading-related requests
- Management of account updates and coordination of account transfers
- Marketing Support
- Management and monitoring of social media channels
- Tracking, reporting, and responding to marketing campaigns
- Email marketing development and execution
- Research and content creation for blogs, articles, and thought leadership
Compliance Support
- SEC regulatory filings including Forms 13F, 13G, and 13H
- Email review and monitoring
- Maintenance of client contracts and related documentation
- Policies and procedures updates and documentation support
- Ongoing regulatory filings and due-diligence assistance
- Process certification and internal control documentation (ISO-aligned)
Compliance Outcome
- Proactive documentation (13F/13G/13H, P&P maintenance, email reviews) keeps you exam-ready
- Reduced risk of regulatory surprises
- Structured internal controls aligned to ISO standards
Digital Branding Support
We help build a memorable, consistent digital presence theme development, customization, and delivery aligned to your specifications.
- Website design
- Logo creation
- Brochures / cover sheet design
- Company-branded stationery
- Poster / banner creation
- Whitepaper creation
- Templates
Branding Outcome
- Consistent, professional client-facing materials
- Stronger brand recognition across digital channels
- Design services that reduce your team's production workload
CRM Support Services
Hands-on expertise with leading CRMs. We walk side-by-side to implement automation, tailored communications, workflows, and insights improving conversions and profitability.
Platforms: Salesforce · Redtail Technology · Envestnet Tamarac
- 360° client view across accounts, goals, and interactions
- Cross-team collaboration with real-time, cloud-based updates
- Workflow automation and pipeline management
- Data capture from multiple systems and analytics for decision support
CRM Outcome
- CRM enablement: automation, workflows, and analytics unlock 360° client views and efficiency
- Improved conversion tracking and client retention
- Reduced manual data entry and duplication
Why Choose Syntelligence
What Sets Us Apart
- Veteran industry team with real-world advisory experience "we live and breathe" the advisory world
- Client-centric ecosystem spanning accounting, operations, compliance, portfolio accounting, branding, and CRM
- Technology-proficient across major advisory stacks we adapt to your environment
- Scalable delivery model that reduces personnel risk and supports profitable growth
- Proactive compliance culture to minimize risk and surprises
How We Deliver
Our 7-Step Delivery Process
-
Discovery & Scoping
Understand your tech stack, processes, and goals -
Onboarding
Clean data intake, QBO/CRM configuration, and documented SOPs -
Dedicated Engagement Manager
Single point of ownership coordinating cross-functional tasks -
Daily Operations
Data aggregation & reconciliation, billing, compliance checks, and workflow execution -
Design & Content Collaboration
Iterative reviews for branding and client-facing documents -
Change Management & Training
Playbooks, checklists, and enablement for your team -
Reporting & Reviews
Regular operational metrics, exception logs, and continuous improvement
Why Choose Syntelligence
Typical Client Challenges
Issues advisory firms commonly face before coming to us
- Time lost to back-office tasks instead of client engagement
- Messy or delayed books leading to unclear profitability
- Portfolio data inconsistencies and manual reconciliations
- Complex billing and fee file generation across custodians
- Need for reliaUnderutilized CRM with low automation and limited insightsble support without expanding internal headcount
- Keeping up with compliance documentation and reviews
Solutions
How We Solve Them
Our structured approach resolves each systematically
- Back-office coverage advisors prioritize high-value client work
- Clean, timely financials monthly reconciliations and periodic reviews
- Data quality daily aggregation and security-level reconciliation keep portfolio data current
- Billing confidence configurable fee schedules and custodian-ready payment files
- CRM enablement automation and analytics unlock 360° client views
- Compliance posture proactive documentation keeps you exam-ready
Ready to Scale Your Advisory Operations?
No commitment. No tech setup. A senior engagement manager will reply within one business day.
- Common questions
Frequently Asked Questions
What does Syntelligence's advisory support cover?
End-to-end back-office and middle-office support for RIAs and financial advisors, including back-office
operations (advisor and client onboarding, account service requests), compliance support, marketing,
digital branding, and CRM support.
Who do you work with?
Independent RIAs, financial advisors, advisory firms, and larger advisory institutions.
Which CRM platforms do you support?
Salesforce, Redtail Technology, and Envestnet Tamarac.
